FAQ

What cleaning services do you offer?

We provide a full range of cleaning services, including house cleaning, office cleaning, post-construction cleaning, Airbnb cleaning, move-in/move-out cleaning, deep cleaning, and vacation rental cleaning. Our experienced team ensures every space is spotless, sanitized, and ready for use, tailored to your specific needs.

Do I need to provide cleaning supplies and equipment?

No, our team arrives fully equipped with high-quality cleaning products and advanced tools. We ensure efficient, thorough cleaning using the best equipment available. If you have specific preferences for products, we are happy to accommodate your requests to meet your cleaning needs.

How long does a cleaning service take?

The duration depends on the service type and space size. Standard cleanings typically take a few hours, while deep or post-construction cleanings may take longer. We provide time estimates before starting and work efficiently to ensure high-quality results without unnecessary delays.

Are your cleaners trained and insured?

Yes, our cleaners are highly trained professionals with extensive experience. We prioritize quality and reliability, ensuring every team member follows strict cleaning standards. Additionally, our company is fully insured, giving you peace of mind knowing your property is in safe hands.

How do I schedule a cleaning service?

Scheduling a cleaning is easy! You can contact us by phone, email, or through our website. We offer flexible appointment options, including one-time, weekly, bi-weekly, and monthly services. Let us know your preferred time, and we’ll handle the rest.

What areas do you serve?

We proudly serve residential and commercial clients throughout Utah. Whether you need cleaning for your home, office, or rental property, our team is ready to assist. Contact us to confirm availability in your specific location.

What if I need to reschedule or cancel my appointment?

We understand that plans change. If you need to reschedule or cancel, please notify us at least 24 hours in advance. We’ll work with you to find a convenient time. Last-minute cancellations may be subject to a fee.

Do you offer customized cleaning plans?

Yes! We tailor our services to your specific needs. Whether you require specialized cleaning for high-traffic areas, pet-friendly cleaning, or particular products, we create a plan that suits you. Our goal is to ensure a spotless, comfortable, and welcoming environment for every client.

Have more questions? Talk to an executive.

Our company's top priority is customer safety

At Exceptional Cleanings, customer safety is our top priority. We use eco-friendly products and follow strict safety protocols to ensure a healthy, secure environment for your home or business. You can trust us to deliver thorough, worry-free cleaning services every time.